Delivery & Returns
I advise customers to unwrap and check items upon delivery. If the item arrives damaged then please contact me immediately.
If you have changed your mind on your item then you have 14 calendar days to return the item from the date you received it.* You will be responsible for paying any return delivery and packing costs. Delivery costs are non-refundable.
*Returns are not accepted on commissioned/custom pieces unless they arrive defective. Refunds are only issued if the item is returned in perfect condition.
Once the item is safely received, I will immediately notify you on the status of your refund after inspection. If your return is approved, I will initiate a refund to your original method of payment. This may take a few days dependent upon your card providers policies.
Should an item be returned with damage I may deduct an amount from the refund to cover any costs I incur in getting the item ready for resale.